01 Shipping Rates

Amino X Lab ships via FedEx to addresses within the United States only. We do not currently offer international shipping.

• Amino X Lab currently ships to addresses within the United States only.
• Standard shipping is a flat rate of $12.99 per order, shown at checkout.
• Orders totaling $200 or more qualify for free shipping, applied automatically at checkout.
• All orders ship via FedEx. International shipping is not currently available.

02 Order Processing

Orders placed before our daily cutoff time of 3:00 PM (PST) are processed the same business day. Orders placed after 3:00 PM (PST) are processed the following business day.

• Order cutoff time is 3:00 PM Pacific Standard Time (PST), daily.
• Handling time is 1 business day from order confirmation to the shipment being handed off to FedEx.
• Weekends and holidays may affect processing and handoff timing.

03 Shipping Confirmation

Once your order has been processed and shipped, tracking information will be provided by email or through your order status page.

• Tracking details will be sent to the email address used during checkout.
• Available shipment updates may also appear on the order status page.
• Carrier tracking may require additional time before the first scan or movement appears.

04 Delivery Timeframes

Once shipped, FedEx transit time is typically 2–3 business days for all destinations within the United States. Combined with our 1-business-day handling time, most orders arrive within 3–4 business days of being placed. This timeframe applies to both standard flat-rate shipments and free-shipping orders over $200.

• FedEx transit time is typically 2–3 business days across all U.S. destinations.
• Weather and regional carrier disruptions may occasionally cause delays.
• Delivery estimates begin after the shipment has been transferred to FedEx.

Amino X Lab does not guarantee exact delivery dates once a shipment has been transferred to the carrier.

05 Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout. Amino X Lab is not responsible for delays, failed deliveries, returned shipments, or lost packages caused by incorrect, incomplete, or undeliverable address information.

• Review the recipient name, street address, city, state, postal code, and contact information before completing checkout.
• Contact support as soon as possible when an address correction is required.
• Address changes may not be possible after an order has entered processing or been transferred to FedEx.

06 Lost, Delayed, or Damaged Shipments

When your shipment appears delayed, damaged, or lost, contact our support team with your order number and tracking details so the situation can be reviewed.

• Provide the relevant order number and carrier tracking information.
• Include photographs when reporting visible package or product damage.
• Allow sufficient time for the carrier tracking history and delivery status to be reviewed.

Replacement shipments may be reviewed depending on carrier tracking status, delivery confirmation, and the specific circumstances of the shipment issue, in line with our Refund & Return Policy.

07 Shipping Restrictions

Amino X Lab currently ships only within the United States. We do not ship internationally, and customers outside the United States are unable to place orders at this time.

• Orders can only be shipped to addresses within the United States.
• Orders may be reviewed when legal, operational, compliance, or carrier restrictions apply.
• Additional documentation or verification may be requested where necessary.

Amino X Lab reserves the right to refuse, cancel, or restrict orders based on legal, operational, carrier-related, or compliance limitations.

08 Policy Updates

Amino X Lab reserves the right to update or modify this Shipping Policy at any time.

Any updates or revisions will be reflected on this page with an updated revision date.

09 Contact Information

For any questions regarding your shipment, please reach out to our support team:

• Store Name: Amino X Lab
• Business Address: 100 Spectrum Center Drive, Irvine, California, 92618, United States
• Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (PST)
• We are closed on public holidays.